Face-to-face conversation is a two-way process: You speak to me, I reply to you and so on. Two-way (29)__________ depends on having a coding system that is understood by both sender and (30)__________, and an agreed convention about signaling the beginning and end of the message. In speech, the coding system is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to mention. In fact, the signals (31)__________ in conversation and meetings are often (32)__________. For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairman’s eye may indicate the desire to speak (33)__________ a formal setting like a debate, a clenched fist may indicate anger. When (34)__________ visual signals are not possible, more formal signals may be needed.
- A. exchange B. interchange C. communication D. correspondence
- A. announcer B. receiver C. messenger D. transmitter
- A. that people use B. are used C. using D. being used
- A. informal B. non-verbal C. verbal D. formal
- A. on B. of C. for D. in
- A. their B. these C. this D. That
