Question 184: We are proud of our                staff, who are always friendly and courteous.

A. well-paid                      B. well-educated               C. well-done                     D. well-trained

Question 185: Her family has gone to Edinburgh to pay their last               to uncle Bob who died last week.

A. sympathy                      B. love                               C. respects                         D. honors

Question 186: It’s not easy to make Janet furious. The girl is very gentle by          .

A. herself                           B. nature                           C. personality                    D. reaction

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